Cooper Lighting Safety Recall Notice
Cooper
Lighting Division
1121 Highway
74 South
Peachtree
City, GA 30269
770 486-4800
October 1, 2013
Dear Valued Customer:
As part of our ongoing commitment to product quality and
safety, we want to inform you of a unique set of circumstances that may cause
some SureLites Exit Signs not to illuminate. If the signs are installed on a
sub circuit serviced by power factor correction capacitors (typically used to
reduce heavy inductive loads like rotating motors), then the sign may not
function during a power outage. This is a rare combination of events and we are
aware of only one instance of this occurring. The affected catalog numbers are
LPX7, SLX7, CX7, EXL7 and CHX7 product families that were sold with date codes
between February 4, 2010 and August 26, 2013.
All AC-only designs and self-powered designs with Eagle Eye
self-diagnostics are not affected by this issue. These products would have a
"6" or "SD" in the catalog number. For example, LPX6 or
SLX7SD would not be affected. All
products sold after September 1, 2013 have new designs and are not affected.
Eaton's Cooper Lighting makes this announcement voluntarily
and with an abundance of caution. If you
suspect you have a problem, please call 1-800-954-7228 8 AM to 5 PM EST and we
will ship replacement exit emergency fixtures at our cost as well as answer any
questions you may have.
We appreciate your cooperation in ensuring the integrity of
these products. We regret any inconvenience this may cause you and your
customers.
Sincerely,
Cooper Lighting
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